Epicollect5 User Guide
  • What is Epicollect5
  • About
    • Projects and Entries Syncing
    • Our Community
    • Privacy Policy
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    • Epicollect5 Citation
  • Web Application
    • Intro
    • Create a Project
    • Project Info & Privacy
    • Delete Projects (Web)
    • View Projects
    • Search Projects
    • Viewing Entries
    • Print Entries
    • Add & Edit Entries
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      • Entries Limits
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    • Manage Users
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    • Manage Entries
    • Data Mapping
    • Downloading Data
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    • Metadata
    • Clone Project
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    • Web Link to Add Entries
  • Formbuilder
    • Intro
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    • Title
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    • Import & Export Forms
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    • Edit Possible Answers
  • Mobile Application
    • Intro
    • Platforms and Media
    • Mobile App Authentication
    • Mobile App Permissions
    • Add Projects
    • Add Entries (Single Form)
    • Add Entries (Multiple Forms)
    • Edit Entries
    • Re-use answers
    • Save & Resume Entries
    • Upload Entries
      • Upload Errors
      • Incomplete Entries
      • Missing required aswers
      • Unsync entries
    • Entries Limits
    • Download Entries
    • Delete Entries
    • Delete Projects (App)
    • Location Questions
    • Add Bookmarks
    • Project Info
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    • Adjust Font Size
    • Filter Entries
    • Beta updates (Android)
    • Xiaomi Troubleshooting
  • Developers
    • Intro
    • API
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  • Integrations
    • Google Maps
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    • Survey Toolkit
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  • Common Use Cases
    • Matrix Style Questions
    • Consolidate data
    • Jumps 101
    • Other, Please Specify
    • Non-Hierarchical Forms
    • Users Working Groups
    • Excel and UTF-8
    • Excel All Data in One Cell
    • Barcodes
    • Child Forms vs Branches
    • Dependent Dropdowns
    • Referencing Parent Form Responses
  • Extra
    • Useful Links
    • Demo Projects
    • FAQ
    • How-to Videos
    • Known Issues
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On this page
  • Android
  • iOS
  • Media files
  • Photos
  • Audio
  • Video
  1. Mobile Application

Platforms and Media

Epicollect5 mobile app is available for Android and iOS.

PreviousIntroNextMobile App Authentication

Last updated 20 days ago

Please note that the supported versions of our application may change over time due to requirements imposed by Google and Apple. These requirements may include updates to the minimum API levels for Android or iOS versions supported by Apple devices.

As a result, older versions of our application may become incompatible with the latest operating systems or may no longer receive updates and support. To ensure the best experience and access to the latest features and security enhancements, we recommend regularly updating to the latest version of the application available on the respective app stores.

The mobile app is currently available for both Android (10+) and iOS (16+)

Android

We support phones and tablets on Android 10 and onwards.

If Epicollect5 does not work for you and gets stuck at the splash screen, you can try to update Chrome and the WebView as explained .

You could also try to install an older version

We do not support older versions of our app, apps sideloaded or running on rooted devices.

iOS

We support iPhones and iPads with iOS 16+.

Media files

Photos

Photos taken/imported to Epicollect5 will be resized to a resolution of 1024 x 768 px (landscape or portrait, aspect ratio 4:3). They will saved in .jpg format.

When using the web application, accepted formats are jpeg,jpg,png but the resulting image will be resized and saved as jpg.

We found this size to be reasonable for data collection purposes, it is stable across devices with low memory/specs and easily viewable via the web application. Due to modern devices taking pictures at crazy resolutions and with file sizes up to 20MB we had to come up with a consistent solution.

If you want the original, full-size image we recommend taking the photos outside of Epicollect5 and then importing them in Epicollect5 using the image picker when adding an entry. That way the original photo is saved in the device gallery app.

As technology evolves, we might raise the resolution limits at some point in the future.

Audio

Audio files are stored as.mp4 on Android and .wav on iOS.

They are coded as AAC with 44100hz audio sampling.

The maximum file size is 100MB.

Video

Video files are stored as .mp4 files, coded as h.264 on iOS, and on Android it depends on the platform and device, but it is sent always as a mp4 file.

The maximum file size is 500MB.

As a side note, the popular app does use a similar approach.

Download it from the Play Store.
at this link
from this link.
Download it from the App Store.
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